SpinRise Terms and Conditions

These Terms and Conditions govern your use of www.spinrise.com and all services offered on our platform. By registering an account, you agree to be bound by these terms in full. At SpinRise, we operate under a strict regulatory framework and expect every player to review this document carefully before playing. If you do not agree with any part of these terms, you must not use our services.

Operator Information

Our casino spinrise is owned and operated by Metlait SRL, a company registered under the laws of Costa Rica, with registration number 3-102-911867 and registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We hold an e-gaming licence No. 0000064 issued by the Tobique Gaming Commission, and we operate SpinRise Casino in accordance with the conditions of that licence. These Terms and Conditions carry version 1.0, effective and last updated 12.06.2025. English is our official language and prevails over any translated version, including our German locale.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We at SpinRise require every player to register only one account; accounts sharing a residential address, household, IP address or device are treated as duplicates and will be forfeited. When completing spinrise casino registration, you must provide accurate and truthful information. We do not offer a no-account casino model — a verified account is mandatory before real-money play begins.

Before withdrawing funds, we require a verified phone number, and depending on your documentation, video verification may be requested if documents cannot be supplied in Latin or Cyrillic script. Players using Bitcoin must submit valid photo ID before deposits and bets are unlocked.

Restricted Territories

Our services are not available to residents of a broad list of restricted countries, including but not limited to the United Kingdom, the USA, France, Spain, Belgium, and many others published on our restricted countries page. Players from Sweden and Finland may register and play at Spin Rise but are excluded from all bonuses, promotions, VIP programmes and loyalty point exchanges. We remind players that using a VPN to bypass geographic restrictions is strictly prohibited and may lead to confiscation of winnings. Any player found in breach of this territorial restriction policy forfeits their right to refunds or withdrawals.

Provider-level restrictions also apply. NetEnt titles are unavailable in a number of jurisdictions, and Play'n GO, Pragmatic, and Amatic content is limited in certain countries as set out in our game provider terms.

Deposits and Payment Methods

We accept deposits via Visa and Mastercard, Apple Pay, Google Pay, SOFORT, Santander, bank transfer, Neteller, Skrill, Jeton, Neosurf, Paysafe, and Bitcoin along with other cryptocurrencies processed through CoinsPaid. The minimum deposit at SpinRise is €20 or its equivalent, and maximum limits vary by method, with no upper limit imposed on crypto deposits made through CoinsPaid. We require that every deposit originate from a payment account registered in your own name; third-party deposits result in confiscated winnings and a return of the deposit to its rightful owner.

Withdrawals and Verification

Our payment department processes withdrawal requests within 48 hours of submission, and you must have a verified phone number before a request can be created. We may request identity verification documents at any stage, even if similar documents were previously provided. If we cannot reach you by e-mail or phone within two weeks of your request, we will lock your account and cancel the withdrawal; winnings may be confiscated if full KYC is not completed within 40 days.

Withdrawal limits at Spin Rise are set per day, week, and month across all supported currencies, and different limits may apply under specific promotions. Higher VIP levels may receive exceptions to standard limits at our sole discretion. All progressive jackpot wins are paid in full without deduction.

Bonuses and Promotional Terms

We at SpinRise offer a staged welcome sequence including our First Deposit Bonus, First Live Deposit Bonus, Second Deposit Bonus, and Third Deposit Bonus, each requiring its own bonus code and minimum deposit. Full spinrise bonus terms, including wagering multipliers, maximum bet limits, and expiry periods, are published on our promotions page. We do not offer a spinrise no deposit bonus as part of our standard welcome offers; all current spinrise bonus code promotions require a qualifying deposit.

Only one bonus may be active at any time, and deposit bonuses cannot be combined. Withdrawing funds before wagering requirements are met voids the bonus and any associated winnings. The maximum cashout from any bonus is ten times the granted bonus amount, and this restriction persists even after wagering has been completed. We reserve the right to refuse or cancel bonus offers where a player's withdrawal-to-deposit ratio, bonus rate, or overall account activity indicates abuse of our promotional terms.

Loyalty Program and VIP Status

Our loyalty program rewards real-money play with complimentary points earned on slots and live casino wagers. As your status increases across our published tiers, reward caps and cashback wagering requirements improve. Our top VIP tiers — Royal Advisor, Imperial Empress, Imperial Queen, and King of Thrones — receive daily cashback based on recent deposit activity. Players from Sweden and Finland are excluded from our VIP programme and loyalty point exchanges.

Dispute Resolution and Governing Law

All disputes arising from your use of our services are resolved exclusively by arbitration in Costa Rica. We cooperate with EGIS as an independent alternative dispute resolution body operating under Tobique Gaming Commission regulations, reachable at disputes@egis-adr.com, should you wish to escalate an unresolved complaint. These Terms and Conditions are governed by the laws applicable to our licence and registered jurisdiction.

Account Suspension and Termination

We reserve the right to suspend or close your account, and to withhold or confiscate funds, where we reasonably suspect fraud, bonus abuse, multiple accounts, use of a VPN, or breach of these terms. Where a third-party deposit is identified, we will confiscate related winnings and return the deposit to its verified owner.

• We may request additional verification at any point during your relationship with us
• We may limit, suspend, or close accounts found in breach of our restricted countries policy
• We may cancel bonuses and related winnings where wagering or bet-size limits are exceeded
• We may hold withdrawals pending completion of full KYC checks

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory, operational, or promotional changes. Continued use of our services after an update constitutes your acceptance of the revised terms. We encourage all players to review this page periodically, particularly before relying on spinrise casino bonus offers or attempting a spinrise login to access their account.

If you have any questions about these Terms and Conditions, our registration process, or your account, our support team is available 24/7 via live chat or at support@spinrise.com. Thank you for choosing SpinRise as your trusted gaming platform.